The team at Pediatric Clinic of Rockwall is committed to serving our communities by providing the highest level of pediatric care for infants, children and adolescents from birth through age 18.

Serving the patient is our highest priority. We will care for your child in a courteous and professional manner while providing exceptional healthcare. We pay special attention to developmental growth, behavioral health and positive parenting practices. The relationships between our staff and the families we serve are built on trust, communication and education while caring for their children in a nurturing environment.

Our mission is to help parents assist their children to grow up in a healthy environment so they may achieve their greatest potential. We believe that children deserve the very best.

Pediatric Clinic of Rockwall is located on the second floor of The Landing, a yellow Victorian style office building. Our hours of operation are 8am - 5pm Monday - Friday.


  972-463-7337

  972-463-7004

  6800 Heritage Parkway, Suite #201, Rockwall, Texas 75087

our providers
Laura Stiles

Laura S. Stiles, D.O., FACOP

Laura Stiles was born and raised in Missouri. She attended the University of Missuri graduating with a BS degree in education. She taught in the public school system for several years before deciding to go back to school to earn her medical degree from Kirksville College of Osteopathic Medicine. She received her Board Certification in Pediatrics in 1987 as a Fellow in the American College of Osteopathic Pediatricians. In 1990 she moved to Texas to establish a private practice in Mesquite. In 2001 there was a need to expand and she opened a satellite office in Rockwall. This quickly grew to a full-time, thriving practice. She now employs physicians and nurse practitioners to provide continuing excellent care to her large patient base at both locations. Read more.

Daniel Leung

Danielle Leung, MD

Danielle Leung is a Texas native who recently relocated back home. She grew up in Hurst, TX and attended LD Bell High School. Thereafter she graduated from Austin College in Sherman, TX and UT Southwestern Medical School. The past three years were spent in pediatric training at Saint Louis University. Her special interests in pediatrics include childhood obesity/weight management and diabetes. In addition to taking care of the health of children, she also enjoys reading, yoga, traveling, exploring new restaurants, and spending time with her dog. Read more.

Tricia Lawler

Tricia Lawler, FNP-C

Tricia Lawler received her nursing degree from Syracuse University in New York. She completed her masters and residency at Baylor University in Dallas with a focus on primary health care in family medicine for clients of all ages, variety of cultures concentrating on the medically underserved. Throughout her training Tricia was able to participate in multiple medical mission trips in Mexico, Costa Rica, and Peru. She has four years of Intensive Care nursing experience and has been practicing as a Family Nurse Practitioner for 6 years. Tricia is fluent in Spanish, enjoys running, cycling, and loves spending time with her family. Tricia is married and the mother of two sons. Read more.

Laura Lovell

Lara C. Lovell, FNP-C

Lara Lovell grew up in Rockwall, Texas. After completing her Masters in Nursing from Vanderbilt University in Nashville in 1998, she worked in a Rural Health clinic for 5 years in Knoxville, Tennessee. Moving back to Rockwall in 2003, she worked in family practice in Dallas until deciding to focus on pediatrics by joining Rockwall Medical Association in the fall of 2007. Lara is married to her high school sweetheart and has one daughter and two sons. She is determined to add to her Spanish skills to become completely fluent with her patients. Read more.

appointments

WE SEE PATIENTS BY APPOINTMENT ONLY

Monday - Friday 8:00 - 5:00


We do our best to schedule your appointments at a time that is convenient for you. Please try to schedule in advance whenever possible. IF IT IS AN EMERGENCY PLEASE CALL 911.


• If you are more than 10 minutes late for an appointment you may be asked to reschedule.


• Parent/Guardian must be present at all Well Child Exams, ADHD and New Patient appointments.


• ADHD appointments must arrive at the scheduled appointment time. We do not allow any time extensions to these appointments.


• If your child is ill, you should call as soon as possible in the morning for a same day appointment.


• Patients may be assessed a $25.00 fee for appointments not canceled or rescheduled 24 hours in advance.


• You must bring your current month's insurance verification and current photo identification with you to each visit.


Payments Due

Payment is due at the time of service. If your child(ren) has insurance, we will file this as a courtesy to you as long as we have been provided with the necessary insurance documentation. If your insurance rejects a claim for any reason you are responsible for the payment.

New Babies

New babies must be added to the insurance within 2 weeks of their date of birth. We will not be able to see a child after the 2 weeks without their insurance. You will be responsible for any unpaid charges that have accumulated during that 2 week period of time.

Documentation

It is the responsibility of the parent or legal guardian to provide ALL necessary paperwork and/or insurance cards to our office. If your child requires medication, you must make an appointment. We do not call in medication without seeing the child.

On-Call Physicians

The On-Call Physician will not call in new prescriptions or refill existing prescriptions. If you have specific questions or concerns, please feel free to ask your physician or any member of our staff. We are here to help you in any way we can.

new patients

Thank you for choosing Pediatric Clinic of Rockwall for your child's health care. What follows is general information concerning our practice. Please download and print the following New Patient files. Complete the paperwork and bring it with you to your first visit.

ENGLISH VERSION
15mb
SPANISH VERSION
15mb
insurance

ACCEPTED INSURANCE PROVIDERS

aetna
amerigroup
amerikids
blue cross blue sheild
cigna
coventry health plan
great west life
humana
medicaid
pacific care
parkland community health plan
parkland kids
united healthcare

A PATIENT'S GUIDE TO UNDERSTANDING HEALTH INSURANCE COVERAGE & PAYMENT PRACTICES

As a patient, you should be involved in your medical treatment and in paying for your healthcare. This document will help you understand your health insurance policy and care payment process. Our office staff follows the rules of your individual health insurance policy. The office staff works hard to send bills on time to your health insurance company for payment, so you will not have to pay for covered medical care.


8 FREQUENTLY ASKED QUESTIONS ABOUT PAYING MEDICAL BILLS:


1. What is a health insurance policy?

Your health insurance policy is a contract between you and your health insurance company. It is an agreement that your health insurance company will pay for covered medical care as long as your premium is paid. The health insurance company may not pay for every bill, which is why it is important for you to know which medical treatments your plan will pay for and which expenses it will not cover. Our office, which deals with hundreds of plans, does not know the details of your particular plan, and learns about your particular plan's coverage only after receiving your insurance company's explanation of benefits after submitting our claim for your services. You are responsible for paying any medical costs that the health insurance company does not pay for.


2. What are some common insurance terms I should know?

Be sure to check with your health insurance company to see how these terms apply to your coverage. Co-payment The portion of your medical bill which you must pay each time you visit the doctor. This fee is pre-set by your health insurance plan. Some plans have a co-pay for the doctor's evaluation plus a co-pay for any procedures performed. Co-insurance The portion of your bill, in addition to any co-pay, that you must pay, which is a percentage of your total medical bill. Deductible The cost you must pay for medical treatment before your health insurance company starts to pay. A new deductible must be satisfied each calendar year. Non-covered services The costs for medical care or treatment that your health insurance company does not pay for. You may wish to determine if your treatment is covered by your health insurance plan before these services are rendered.


3. How is the doctor's office paid?

The patient pays the co-pay, if applicable, at the time of service. The office submits a claim to the insurance company seeking payment for services rendered, and the insurance company pays the office, minus any applicable co-pay, co-insurance, or deductible, at a contracted fee schedule. The office then charges the patient for any approved co-insurance or deductible as well as for non-covered services. The process by which the office seeks payment is very complicated, which is why we need correct information from each patient.


4. What information should I bring to the doctor's office?

Photo identification, such as a driver's license or passport;
Your current health insurance card;
Any change in personal information, such as name, address, employer or phone number; and payment for your co-pay;


5. If the patient is not the primary insurance holder, what information should I bring to the doctor's office?

Photo identification, such as a driver's license or passport, for the accompanying guardian;
If the patient is a minor; The patient's current health insurance card;
The primary insurance holder's name, address, employer, social security number and phone number;
Any change in personal information, such as name, address, employer or phone number; and payment for the co-pay.


6. Why does the doctor's office need my personal and health insurance information to get paid?

The office staff uses this information to confirm your health insurance coverage and to send your health insurance company a claim for payment on your medical bill. The health insurance company requires your personal information, usually including your Social Security Number, before it will pay your bill. Be sure that our staff has all your correct information so that your health insurance company can pay your bill. If your health insurance company notifies our office that it cannot determine your coverage because some information is missing or incomplete, you will be responsible for payment of your entire bill. Please remember that your information may have changed since your last visit, or the services covered by your health insurance plan may have changed, which is why we require you to verify this information and display your health insurance card at each visit.


7. What if my health insurance company does not pay, or pays only a portion of my bill?

As a courtesy to you, our staff will contact your health insurance company to ask why the bill was not paid completely. The health insurance company may ask our office to appeal or re-send the bill with more information. This typically happens when the health insurance company has not paid for a procedure even if your doctor has said it was medically necessary. You may receive a copy of our appeal letter, or duplicate correspondence from your health insurance company. We may require your help to get a bill paid when your health insurance company does not pay. You may be asked to call your insurer or employer to find out why a bill has not been paid.
There are a number of reasons why a health insurance company does not pay a bill or a portion of a bill (see below). Those charges then become your responsibility to pay, under the terms of your insurance contract.


8. What are some common reasons a health insurance company may not pay for treatment?

Services were provided for a pre-existing condition, which is a medical condition you had before obtaining this health insurance policy; The particular medical treatment provided is not covered by your health insurance policy; You did not provide the health insurance company with information or forms it requires; The health insurance premium has not been paid, either by you or your employer; A spouse, child or dependent is not covered by the health insurance plan, or was not added to the policy; The doctor is "out of network," which means we do not have a participation contract with your health insurance company; A health insurance policy protocol was not followed, such as the responsibility to obtain a referral or prior authorization.

vaccinations
contact us

Pediatric Clinic of Rockwall is located on the second floor of The Landing, a yellow Victorian style office building. Our hours of operation are 8am - 5pm Monday - Friday.


  972-463-7337

  972-463-7004

  6800 Heritage Parkway, Suite #201, Rockwall, Texas 75087